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User Agreement

Last updated: May 11, 2025

This document defines the terms of use for DON-VIP services and the rights and obligations of Users. Please read the terms carefully before using the site.

General Provisions

1.1. This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between the Administration of the "DON-VIP" website (hereinafter referred to as the "Administration") and the individual using the website https://don-vip.com/ (hereinafter referred to as the "User").

1.2. By using the website, the User confirms that they have read and agree to the terms of this Agreement. If you disagree with the terms, the User must stop using the website.

Terms and Definitions

Website

An internet resource located at https://don-vip.com/, providing the User with access to digital goods and services.

User

An individual using the functionality of the website.

Account

A User's account created during registration on the website.

Digital Goods and Services

Virtual goods, including game items, currency, activation codes, and other digital products offered on the website.

Registration and Account

Registration is required for full use of the service. Please provide accurate information and keep your account credentials secure.

3.1. To access the full functionality of the website, the User must complete the registration process by providing accurate and up-to-date information.

3.2. The User agrees not to disclose their account information to third parties and is responsible for all actions performed under their account.

Terms of Use

4.1. The User agrees to use the website exclusively for lawful purposes, without violating the rights of third parties and applicable law.

4.2. It is prohibited to:

  • Use the website to distribute spam, malware, or other unwanted information.
  • Attempt to gain unauthorized access to other accounts or website systems.
  • Disrupt the operation of the website or take actions that could lead to malfunctions in its operation.

Purchase of Digital Goods and Services

Please note that all transactions on the website are final. Refunds are only possible in the cases specified in Section 12.

5.1. All transactions on the website are final. Refunds are only possible in the cases specified in Section 12 of this Agreement.

5.2. The Administration is not responsible for the consequences of using purchased digital goods and services.

Intellectual Property

6.1. All materials posted on the website, including texts, graphics, logos, and software, are the property of the Administration or its partners and are protected by copyright laws.

6.2. The User does not have the right to copy, distribute, or use the materials of the website without the prior written consent of the Administration.

Confidentiality and Personal Data

We value your privacy and process personal data in accordance with our Privacy Policy.

7.1. The Administration undertakes to maintain the confidentiality of the User's personal data and to process it in accordance with the Privacy Policy of the website.

7.2. By providing their personal data, the User agrees to its processing for the purposes provided for in this Agreement and the Privacy Policy.

Limitation of Liability

8.1. The website is provided on an "as is" basis. The Administration does not guarantee uninterrupted and error-free operation of the website.

8.2. The Administration is not liable for direct or indirect damages arising from the use or inability to use the website.

Account Termination

9.1. The Administration has the right to suspend or delete a User's account without prior notice in case of violation of the terms of this Agreement.

Force Majeure

10.1. The Administration is not responsible for partial or complete non-fulfillment of obligations under this Agreement caused by force majeure circumstances, including: natural disasters, failures in communication networks, actions of government authorities, wars, platform blockages, etc.

Payment Terms and Currencies

11.1. Payment for goods and services on the website is made in various currencies, depending on the region or the chosen payment method.

11.2. The User is responsible for possible expenses related to currency conversion and payment system commissions.

Refunds and Order Cancellation

12.1. Due to the nature of digital goods, refunds are only possible in case of a technical error on the part of the Administration or non-delivery of the paid goods.

12.2. All refunds are considered individually and are carried out based on the results of an internal check within 10 (ten) working days from the moment of submitting a justified request.

Liability for Actions of Third Parties

13.1. The Administration is not responsible for the actions or inaction of third parties, including service providers, on which the fulfillment of obligations to the User depends (including the delivery of digital goods and the correctness of third-party platforms).

Applicable Law and Dispute Resolution

14.1. This Agreement is governed by the laws of Hong Kong.

14.2. All disputes, claims, and disagreements arising in connection with the use of the website are resolved, if possible, through negotiations.

14.3. In case of impossibility to settle the dispute through negotiations, it shall be submitted for consideration to arbitration or court at the place of registration of the Administration.

Changes to the Agreement

15.1. The Administration reserves the right to make changes to this Agreement at any time. Changes take effect from the moment of their publication on the website.

15.2. Continued use of the website after making changes means the User's agreement with the new terms of the Agreement.

By using the DON-VIP website, you confirm that you have read, understood, and agree to the terms of this User Agreement.

If you have any questions about this Agreement, you can contact us through the contact form on the website.